Boarding
The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018
Licence Number: 25/01588/ANIACT
Licensable Activity Maximum Number of Animals
Providing boarding for cats 70 cats
This licence shall remain in force from 3 July 2025 - 2 July 2028
STAR RATING AWARDED: 5 STARS
Our Boarding facilities are open all year and are fully heated. They are the 'cats whiskers' and each enclosure is a comfortable penthouse with its own sleeping area and generous run. Plus we also have pens that are suited for cats with specific needs i.e. visual and physical impairments.
There is 24 hour supervision and individual diets are catered for. The runs are separated by sneeze guards and open onto a safety passage.
We also care for cats who are on medication. All cats must have an up-to-date vaccination certificate with them when they check in. Failure to this this means we will be unable to board your cat with us.
Inspection of our Boarding facility is always welcome between 10am - 2pm. However, please call first and make an appointment.
All proceeds from Boarding contribute to the work of the Sanctuary in helping to rescue and re-home our many abandoned cats and kittens and also helps to maintain our feral community in the Paddocks.
To make a reservation for your cat(s)
please call us on 0121 445 1840.
How do we make a boarding booking?
To make a boarding booking, please phone us on 0121 445 1840 option 2 and leave your last name, your cat(s) name, a daytime telephone number,
a date to drop off and a date to pick up and we will call you back.
What are your opening hours?
For dropping off and picking up we are open by appointment only between 8:30am - 2:00pm. We book your appointment times around 10-14 days before your drop off date where we will call you to arrange a mutually agreed time. We kindly ask that you keep to your appointment times as we are very busy.
Are you open on bank holidays?
Yes. We are open 7 days a week, however our opening hours do differ slightly over the Christmas/New Year period.
Our Christmas opening hours are as follows:
24th December: 8:30am - 12:00pm,
25th December: CLOSED,
26th December: CLOSED,
Our New Year opening hours are as follows:
31st December: 8:30am - 12:00pm,
1st January: CLOSED
What are your charges?
1 cat £15.00
2 cats £23.00
3 cats £30.00
4 cats £32:00
Cats on medication from £1.00 per day.
Do you have a cancellation fee?
Yes, any cancellations may require you to pay a fee. For more information on our cancellation fees please call us on 0121 445 1840 option 2.
We have never boarded our cats before, can we come and view before we book?
Yes, we welcome you to come and view our boarding facilities. Please phone us on 0121 445 1840 option 2 and leave your name and a daytime telephone number and we will phone you back to book an appointment for you to come and see us.
What are the requirements for our cats to board?
All cats must be up to date with their cat flu and Enteritis vaccinations and their certificates must be presented at drop off. We do also ask that your cats are up to date with their flea and worming treatment, at least seven days prior to your check in date. We do reserve the right to refuse admission if a cat is showing signs of ill health.
Food, beds, blankets? Do you provide or can we bring our own?
We do provide plenty of bedding, blankets and toys as well as a good selection of wet and dry foods however, we do not mind you bringing some creature comforts from home if it will help settle your cat(s) in, especially if it’s their first time boarding with us. Please note, if you do wish to bring some items from home you do so at your own risk, and we cannot be responsible for loss or damage. If your cat is on a special or a veterinary prescribed diet you must bring this with you.
My cat is on medication can they still board?
Yes, we can administer medications for your cat(s) but unfortunately, we cannot board cats who are on insulin injections. For any medications, we ask that you bring the medication in the original packaging with the vet label present. There is an additional charge for administering medication which starts from £1 per day. Any morning medications on your arrival date, we do ask that these are administered prior to coming in.
Please note: We do not recommend letting your cat(s) out the day you bring them into boarding, no matter how discreet you can be with the suitcases and pet carriers they can sense something is happening. We also suggest that when you get your cat(s) home that you may wish to keep them in for a couple of days so that they get used to their surroundings again.
